Last update:
14 Jan 2025
Terms of Service
Introduction:
Welcome to Fincart
The following terms and conditions govern your use of the Fincart Platform and all associated websites and services. By utilizing the Platform "Fincart," you agree to these terms and conditions. If you do not agree with these terms and conditions, you must refrain from accessing or using the Platform.
These terms and conditions apply to all users regarding the services provided by Fincart through the Platform and take effect as soon as you accept any service conducted via the Platform or through any other communication method with Fincart.
Please note that you should review our privacy policy available at (https://fincart.io/privacy-policy) and accept it as an integral part of these terms and conditions.
The user agrees and acknowledges that their use of the Platform and the services provided by Fincart is at their own risk. Additionally, the user acknowledges that Fincart disclaims any representations or warranties of any kind, whether express or implied.
Definitions:
The following definitions apply to the terms and conditions set forth below. These terms and conditions and the privacy policy constitute the entire agreement between Fincart and the "User," whether the user is an individual or an entity accessing the Platform.
The terms "we," "us," "our," "the company," "Fincart," and "the Platform" refer to Fincart and its employees and authorized agents.
Services: Refers to the services offered by Fincart as described in these terms and conditions.
Users: Independent individuals (whether natural persons or legal entities) who benefit from the diverse range of products displayed on the Platform.
Platform: Refers to the Fincart Platform through which services are provided.
Force Majeure: Refers to any unforeseen event, including but not limited to fires, floods, storms, hurricanes, tornadoes, volcanic activity, earthquakes, and any acts, orders, or requests issued by a sovereign authority or government and/or any agency presumed to act on behalf of such authority. It also includes war, whether declared or undeclared, acts akin to war, revolutions, riots, civil disobedience, civil unrest, strikes, work stoppages, and any other events or actions that fall within the scope of labor disputes, as well as any other cause that is beyond the control of any party, unless the performance of an obligation is subject to a waiver of the exemption in the event of a force majeure occurrence.
Applicable Laws: Refers to the laws in effect in the Arab Republic of Egypt.
Eligibility:
To confirm users' ability to enter into binding legal contracts, access to the Platform is prohibited for individuals under the age of eighteen or below the legal age in their jurisdiction, whichever is higher.
If you register as a business entity (company), you represent that you have the authority to bind your entity to these terms and conditions, and that you and the business entity will comply with all laws and regulations related to the use of the Platform.
By using our services, you confirm that you meet the eligibility requirements and have the legal capacity to agree to these terms.
Users must provide accurate and complete information during registration and maintain the accuracy of their account information.
Accounts and Registration:
To access certain features of our platform, you must create an account by providing accurate and complete information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Fincart reserves the right to suspend or terminate accounts that violate these terms or engage in fraudulent activities.
Each user may maintain only one active account unless expressly authorized by Fincart.
Services:
Fincart provides shipping and logistics services through our platform, including but not limited to:
Package pickup and delivery coordination
Real-time tracking and status updates
Integration with e-commerce platforms
Customer support and dispute resolution
Our services are subject to availability and may vary by geographic location.
We reserve the right to modify, suspend, or discontinue any service at any time with or without notice.
Service levels and delivery times are estimates and not guarantees unless specifically stated in a separate agreement.
Electronic Communication:
By using our platform, you consent to receive electronic communications from Fincart.
These communications may include service notifications, shipping updates, promotional materials, and important account information.
You may opt out of promotional communications at any time, but essential service communications will continue.
Electronic communications are considered valid and legally binding as if they were in writing.
You are responsible for maintaining a current email address and ensuring our communications reach you.
Payments:
Payment terms and methods are specified during the service booking process.
All fees are non-refundable unless otherwise stated in our refund policy or required by applicable law.
You authorize Fincart to charge your chosen payment method for all applicable fees.
In case of payment disputes, we will work with you to resolve the issue in accordance with our dispute resolution procedures.
Late payments may result in service suspension and additional fees as permitted by law.
All prices are exclusive of applicable taxes unless otherwise specified.
Intellectual Property Rights:
All content, features, and functionality of the Fincart platform are owned by Fincart and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use our platform for its intended purpose.
You may not copy, modify, distribute, sell, or lease any part of our services or included software.
Any feedback or suggestions you provide may be used by Fincart without compensation.
Users retain ownership of their own content but grant Fincart necessary rights to provide services.
Use of Platform:
You agree to use our platform only for lawful purposes and in accordance with these terms.
Prohibited activities include but are not limited to:
Attempting to gain unauthorized access to our systems
Transmitting viruses or malicious code
Harassing other users or our staff
Violating any applicable laws or regulations
Using the platform for fraudulent activities
We reserve the right to investigate and take appropriate action against users who violate these terms.Violations may result in account suspension, termination, and legal action.
Confidentiality and Privacy:
Fincart is committed to protecting your privacy and maintaining the confidentiality of your information.
Our privacy policy, available at (https://fincart.io/privacy-policy), describes how we collect, use, and protect your data.
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of information.
You agree to keep your account credentials confidential and not share them with unauthorized parties.
Any breach of confidentiality should be reported to us immediately.
Disclaimer of Liability:
Our services are provided "as is" without warranties of any kind, either express or implied.
Fincart disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted or error-free service, nor do we warrant that defects will be corrected.
Your use of our platform is at your sole risk, and you assume full responsibility for any consequences.
We are not responsible for delays or failures in delivery caused by circumstances beyond our reasonable control.
Limitation of Liability:
To the maximum extent permitted by law, Fincart shall not be liable for any indirect, incidental, special, or consequential damages.
Our total liability for any claim related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
This limitation applies regardless of the theory of liability, whether based on warranty, contract, statute, tort, or otherwise.
Some jurisdictions do not allow limitations on implied warranties or liability for incidental damages, so these limitations may not apply to you.
The limitations in this section survive termination of your account or these terms.
Indemnity:
You agree to indemnify, defend, and hold harmless Fincart and its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
Your use of our platform or services
Your violation of these terms or applicable laws
Your infringement of any third-party rights
Any content you submit or transmit through our platform
This indemnification obligation survives termination of your account and these terms.
Fincart reserves the right to assume exclusive defense of any matter subject to indemnification.
Refund Policy:
Refunds are processed according to our published refund policy and applicable law.
Service fees are generally non-refundable except in cases of service failure or as required by law.
Refund requests must be submitted within the specified timeframe and include required documentation.
Processing time for approved refunds may vary depending on the payment method used.
Partial refunds may be issued for partially completed services at our discretion.
This refund policy does not affect your statutory rights as a consumer.
Governing Law:
These terms and conditions are governed by and construed in accordance with the laws of the Arab Republic of Egypt.
Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Egypt.
If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
The failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
These terms comply with applicable international laws and regulations where our services are provided.
Severability:
If any provision of these terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be limited or eliminated to the minimum extent necessary.
The remaining provisions of these terms shall remain in full force and effect and shall not be affected by the invalid provision.
In such cases, the parties shall negotiate in good faith to replace the invalid provision with a valid provision that achieves the same commercial purpose.
This severability clause ensures the continued validity and enforceability of these terms.No single provision's invalidity shall render the entire agreement void or unenforceable.
Entire Agreement:
These terms of service, together with our privacy policy and any additional terms applicable to specific services, constitute the entire agreement between you and Fincart.
These terms supersede all prior agreements, understandings, or communications between the parties regarding the subject matter herein.
No modification of these terms shall be effective unless in writing and signed by an authorized representative of Fincart.
Any additional or different terms in purchase orders or other documents shall be void unless expressly agreed to in writing.
This agreement may be updated from time to time, and continued use of our services constitutes acceptance of any modifications.